Privacy Policy
The trust of our customers is our top priority, so we are committed to being open and transparent with how the information provided to us is being used and protected.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, request a quote, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and payment information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities such as placing an order.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.
Web Browser Cookies
Our Site may use "cookies" to enhance User experience. Users’ web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
User Content (Logos, Designs, and Artwork)
In connection with quote requests and custom orders, Users may upload logos, artwork, text, or other design elements ("User Content"). We collect and store this information solely for the purpose of preparing quotes, fulfilling orders, providing customer support, and maintaining records of transactions.
By submitting User Content, you confirm that you have the necessary rights and permissions to use it. We are not responsible for verifying the legality of User Content, and you remain solely responsible for ensuring that your uploads do not infringe the rights of third parties.
How We Use Collected Information
Event Caddy may collect and use Users’ personal information for the following purposes:
- To provide quotes and fulfill orders – Information you provide helps us prepare accurate price quotes, process transactions, and deliver customized products.
- To improve customer service – Information you provide helps us respond to your requests and support needs more efficiently.
- To personalize user experience – We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site – We may use feedback you provide to improve our products and services.
- To send periodic emails – We may use the email address to respond to inquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. Users may unsubscribe at any time by following the instructions included in the email or contacting us via our Site.
- To resolve disputes and comply with legal obligations – We may retain certain order and communication records as required by law or to handle disputes.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, User Content, username, password, transaction information, and data stored on our Site.
Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others. We may share information with trusted third parties to help us operate our business, process payments, fulfill orders, and provide services on our behalf. Examples include:
- Payment processors to complete secure transactions.
- Suppliers and manufacturing partners to produce and deliver customized apparel.
- Business partners and affiliates for limited purposes outlined above.
We may also share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or
services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Changes to this privacy policy
Event Caddy Inc has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Event Caddy Inc
www.eventcaddy.com
info@eventcaddy.com